Frequently Asked Questions

How can I contact Parking Reserve? arrow

Email us at: support@citycreekparking.com.
Call us at: 801-321-8760.
Or visit our office at: 50 E. South Temple, Suite 50 Salt Lake City UT 84111
Our office hours are Monday to Friday 8:00 AM–5:00 PM

How does Text-to-Pay work? arrow

Email us at: support@citycreekparking.com.
Call us at: 801-321-8760.
Or visit our office at: 50 E. South Temple, Suite 50 Salt Lake City UT 84111
Our office hours are Monday to Friday 8:00 AM–5:00 PM

Can I move my vehicle every 2 hours to avoid paying for parking at City Creek? arrow

Email us at: support@citycreekparking.com.
Call us at: 801-321-8760.
Or visit our office at: 50 E. South Temple, Suite 50 Salt Lake City UT 84111
Our office hours are Monday to Friday 8:00 AM–5:00 PM

Is my monthly parking pass valid at other locations? arrow

Email us at: support@citycreekparking.com.
Call us at: 801-321-8760.
Or visit our office at: 50 E. South Temple, Suite 50 Salt Lake City UT 84111
Our office hours are Monday to Friday 8:00 AM–5:00 PM

What if my parking access card is lost or damaged? arrow

Email us at: support@citycreekparking.com.
Call us at: 801-321-8760.
Or visit our office at: 50 E. South Temple, Suite 50 Salt Lake City UT 84111
Our office hours are Monday to Friday 8:00 AM–5:00 PM